Our human resource is the most important asset of our corporation. We take pride in every single one of our associates commitment and customer service orientation. Constant training and development of our staff allows us to learn and evolve, providing new tools and skills that translate into the certainty that every passenger is in the best available hands during their visit.


Laura Carmona
Local Sales Supervisor

Laura was born in the “unique” – as she describes it – province of Guanacaste, Costa Rica. She received her bachelor’s degree in Tourism from the University of Costa Rica in 2003.

She has 15 years of experience in the field of tourism and joined the team of Swiss Travel in 2004. She has worked as Receptionist, Sales Executive, Counter Executive and is currently Incentives & Meetings Coordinator.

Laura’s specialty field is the operation of tours in Guanacaste, thanks to her excellent knowledge of the destinations and the logistics of operation. She speaks Spanish and English.

Favorite Locations in Costa Rica: The sand in front of the sea of ​​any Guanacaste beach.

Hobbies: Loves reading, planting, running, doing yoga and traveling.


Georgina Delgado
Incentives Executive

Georgina was born in San José, Costa Rica; she received his degree in Business Administration from Universidad Latina de Costa Rica in 2005. She has more than 20 years of experience in the tourism sector and has been part of the Swiss Travel team since November 2016.

She works as an Incentive Executive and her specialty is the management and operation of groups. Speaks Spanish, English and Italian.

Favorite Locations of Costa Rica: Beaches of Guanacaste, Puerto Viejo & Cahuita.

Hobbies: Love reading, cooking and spending time with family.

 


Katherine Hernández Arce
Incentives Assistant

Katherine was born in Heredia, Costa Rica. She joined Swiss Travel in 2011 and has more than six years of experience in tourism. She has a degree in Ecotourism Management from the University of Costa Rica and a Certified Incentive Specialist (CIS).

She currently works as an Incentive Assistant; however, she has acquired knowledge in several areas of the company. Her specialty is logistics, operation and monitoring of groups. Speaks Spanish and English.

Costa Rica’s Favorite Locations: Corcovado & Arenal.

Hobbies: Design of jewelry and clothes.

 

 


Melany Rojas
Incentives Assistant

Melany was born in the country’s capital, San José. She studies Ecological Tourism at the University of Costa Rica. Joined Swiss Travel´s family in 2018 and has five years of experience in tourism.

She works as an Incentives Assistant and specializes in sales and the creation of customized packages. Speaks Spanish and English.

Costa Rica’s Favorite Locations: Peninsula de Osa & Monteverde

Hobbies: Is passionate about photography and listening to music.

 

 


Natalia Núñez
Incentives Assistant

Natalia was born in Nicoya, Guanacaste, Costa Rica. She graduated from Tourism Business Management at the National University in 2016. She has 6 years of experience in different areas of tourism. And joined the family of Swiss Travel in 2015.

Currently, she works as an Incentive Assistant and specializes in the organization and operation of groups. Speaks Spanish and English.

Costa Rica’s Favorite Locations: She does not have a specific favorite place, but loves nature and beaches.

Hobbies: Explore new places, listen to music & share with her family.

 

 


Dayanna Cruz
Incentives Executive
Dayana was born in Grecia, Alajuela, Costa Rica. He received his bachelor’s degree in Tourism Business Administration from the Universidad Latina de Costa Rica in 2011. She accumulates 6 years of experience, and joined Swiss Travel team in 2011.

She worked as a Group Assistant, Incentive Assistant and currently serves as an Incentive Executive. Dayana advises and manages corporate clients who wish to schedule their meetings or vacation in the beautiful Costa Rica.

Her specialty is the North American market. She speaks Spanish and English.

Favorite Locations in Costa Rica: Guanacaste, Arenal & Southern Caribbean.

Hobbies: Love the beach, read and travel around the world.