Airports Council International (ACI) World revealed the recipients of this year’s Airport Service Quality (ASQ) Awards which celebrate and showcase the world’s best airports as voiced by travelers.

San José Airport (SJO) and Guanacaste Airport (LIR) were chosen by the travelers and received the Best Airport in the region in its respective size.

Additionally, Guanacaste Airport was recognized as the Best Hygiene Measures in the region.

According to ACI:

“From the data collected in 2021 from over 370,000 surveys, 110 awards have been won by 87 individual airports around the world. The award categories include Best Airports by Size (passengers per year) and Region, as well as Best Hygiene Measures by Region, of which there are 46 winners”.

“The new health and hygiene related questions added to the survey questionnaire in 2020 allow airports to better understand the customer response to new health measures related to COVID-19 and the corresponding award category recognizes airports that have successfully responded to them in the eyes of travellers.

The new hygiene category also complements ACI’s Airport Health Accreditation program, which helps airports align their health measures with global standards and currently includes more than 300 airports.


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