GREEN METAMORPHOSIS 2002-2012

After a long path, the new millennium greeted us with both challenges and opportunities; the world threat of terrorism and the fragile global economy had a direct impact on the tourism industry. At Swiss Travel, we took the crisis as an opportunity to appraise and consolidate our promise of providing outstanding service to our guests.

Therefore, we developed an integrated strategy to align our mission, vision, and values with a highly proficient team of travel experts. We took a step forward to link our digital systems with new technologies to create software especially designed for travel itineraries.

Later, the company achieved the Certificate of Sustainable Tourism (CST), given by the Costa Rica Tourism Board, thanks to our efforts in protecting the environment and working closely with local communities to balance our operations with the communities’ economic and socio-cultural impact.

HOW IT’S GOING

Nowadays, Swiss Travel holds the Elite level of the CST, the highest level possible. This Certificate strengthened our Sustainability Policy, and became a transversal axis in all our operations. Our management system fully aligns with our sustainable goals, and every step we take is measured and audited to comply with our Sustainability Policy. 

The CTS is not the only action the company takes to guard our people, our environment and our future.

Additional affiliations such as the Code of Conduct, specially designed to protect our children from risks, are also integrated into our daily operations.

Swiss Travel is also part of the Blue Flag Program. This annual award acknowledges the effort and volunteer work to pursue conservation and development through the protection of natural resources.

Swiss Travel holds two accreditations: Climate Change and Biodiversity, which is the newest, and Swiss Travel, is the first DMC to achieve it.