Follow Me


Our company has a sustainable management system, through which we carry out prevention of risks and impacts in environmental, social and economic areas, applying the actions and thus guarantee quality, innovation, safety and protection of our stakeholders, the environment and the continuity of company.

Our sustainability policy is the emphasis on the service that each of us provides to clients, we back it with a solid Management of Sustainability, to continuously improve their satisfaction, taking into account the legislation applicable, pollution prevention and social responsibility where we are present; thus achieving the economic success of our company.

This policy is mandatory and is known by all staff by different means, as the process of incorporation to procedures of each area, sustainability report and others. In addition, it is shared with our clients through official communication channels of the company.

The policy is reviewed once a year by the Tourism Sustainability Management for its continuous adaptation to the changing environment of the company.

In case of changes, we proceed to notify the Presidency and General Direction for its review, approval and subsequent disclosure to staff.



We support the emphasis on the service that each of us provides to our clients with a solid Sustainability Management, to continuously improve their satisfaction, taking into account the applicable legislation, pollution prevention and social responsibility where we are present. ; thus achieving the economic success of our company.




Code of Conduct / The CODE

Ethic travel is inherent in the heart of Swiss Travel, not only to protect our planet, but also to protect vulnerable populations.

We strictly follow all the guidelines of Costa Rica’s government Code of Conduct and the international standards of The CODE. Both programs set practices to prevent and fight sexual exploitation of minors and we apply these practices in our service policies.

Essential Costa Rica

Swiss Travel is Costa Rica Essential, which is a recognition that certifies our excellence, efforts in sustainability, social progress, innovation and our Costa Rican origins and idiosyncrasies.

National Chamber of Ecotourism and Sustainable Tourism (CANAECO)

CANAECO is a private non-profit that promotes and certifies sustainability in Costa Rica’s Tourism Sector.

Alianza Empresarial para el Desarrollo (AED)

Business Alliance for Development (AED, in Spanish) is a non-profit that promotes better business practices among its members, such as sustainability principles, maximizing positive social, environmental and economic impact.


– Certification for Sustainable Tourism (CST)

Swiss Travel achieved the Elite certification, the highest level of CST, by complying with regulations and policies to ensure a clean and sustainable operation. The Global Sustainable Tourism Council recognizes this certificate.

– Blue Flag Program

This program of Costa Rica’s government entities awards blue flags to organizations and individuals who show their commitment with sustainability and environmental protection, through concrete actions.

Swiss Travel has the 6-Star, 1-Green Star Blue Flag, the highest ranking in the Climate Change category.

Carbon Neutrality Plus

The highest level in this certification in Costa Rica in the year 2017, we set ourselves a goal to obtain Carbon Neutrality in all our locations, accredited by the Ministry of Environment and Energy, under the ISO 14064-1: 2006, INTE B5-2016, GHG Protocol / IPCC standard, achieving this in 2018. In 2019 we obtained the Carbon Neutrality Plus, the highest level. To reach this level, the company managed to reduce its carbon footprint by 5.65%


We invite you to be part of our actions to reduce emissions by offsetting the carbon emissions of your flights to Costa Rica. We are aware that there are many places that we can only visit flying by plane. Swiss Travel reaffirms its commitment to sustainability and gives you the chance to generate change. We want you to keep traveling; that is why we invite you to be part of this initiative and return home with Swiss Travel and Neutralflight.

If you would like to compensate, your flight footprint, access the Neutralflight calculator here.


– Be part of the local culture and its traditions with respect.

– Save water by taking short showers and closing the faucet when brushing your teeth.

– Save electricity by turning off lights and appliances when not using them.

– Follow all instructions and recommendations when visiting protected areas

– Whenever possible, buy local, this helps communities and families that you visit.

– Do not buy products made of seashells, feathers, bones or endangered wood species.

– Use environmentally friendly products.

– Do not feed wild animals.

– Deposit garbage in the correct bin.

– If you see or suspect of sexual exploitation of minors, report to our personnel or local authorities.